Betrino Support

We keep things straightforward at Betrino, and that extends to our support. If you need help, we're here — no lengthy phone menus, no wait times you'd normally associate with larger operators.

• Live Chat — Open 24/7 from your account. Most questions are answered within minutes by a real person, not a bot.
• Email — Drop us a line at [email protected]. We aim to respond within 24 hours.

Whether you need clarification on an acca boost, have a question about a pending withdrawal or want to adjust your responsible gambling settings, our team has the answers.

For independent gambling support, GamCare (gamcare.org.uk) and BeGambleAware (begambleaware.org) offer free, confidential advice. You can also register with GamStop to self-exclude from all UK-licensed gambling platforms simultaneously.